Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


You can only cancel your order within 6 hours from purchasing time of the same day. Please be informed that a management, processing and transaction fee (30% of your total order value) will be applied for the cancellation. Any cancellation is only accepted within 6 hours from your purchasing time.

Remember, you can’t cancel or modify your order if it has progressed to an advanced preparation status.


You can track your Order here or click here: 

Get 24/7 support by sending an email to:

Please note that it may take 2-5 days to get your Tracking Number (TN). The TKN will be active when your order is ready to ship.

Yes, we are proud to ship our products worldwide